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Frequently Asked Questions

About

Shortcut is the easiest way to get a haircut, delivered right to your door. We offer in-home haircut services, and corporate events for your office.
The recent outbreak of coronavirus (COVID-19) is something our customers, service professionals, and corporate team are concerned about. At Shortcut, we are continuing to closely monitor updates from public health authorities to ensure these parties remain safe and healthy, while still having access to our services as appropriate. Please view our Coronavirus FAQ here.
View our full menu of services in the app. Barber Cuts, Stylist Cuts, Women's Haircuts, Blowouts, Kids Cuts, and more.
Book an in-home hair service instantly through the Shortcut app or website. Select a local Pro based on their bio, reviews, and photos of past work. Then, kick back and wait for a knock at the door.
Yes! We offer hair services for men, women, and kids alike.
No. Our credo says it all – "no hair left behind!" Every Shortcut Pro carries a 5'x8' drop cloth, so your space stays completely clean.
All Shortcut barbers are licensed, background checked and reviewed before joining our team. We take safety for customers (and Pros!) very seriously.

Corporate / Weddings / Other

Yes! Shortcut organizes Haircut events for hundreds of offices across the country. Read about our office events and get in touch with our partnerships team to learn more.
If you are unhappy with the service feel free to contact our Customer Experience team at support@getshortcut.co. Be sure to include a description of the issue within 48 hours of your service.

Appointments

We recommend setting up in a well-lit space with easy access to an outlet and a table for the Pro's tools. Grab a chair, kick back and relax!
Depending on how many services you request, times will vary. A single haircut takes approximately 30 minutes.
Yes. Appointments can be rescheduled with up to two hours notice.

Our Pros

Shortcut Pros are licensed grooming professionals who have worked at some of the most distinguished barbershops and salons from around the country.
We’re a platform built for stylists and salon professionals. If you have a salon, talk to your management about partnering with Shortcut. At Shortcut, we'll equip you with tools to attract new clients. All managed through the easy-to-use Pros app. It’s like managing your own virtual shop.

Payment

Shortcut Pros set their own price point, so pricing does vary. The starting price for a haircut is typically around $35, but depends on your local Pros.
Tipping is completely up to you, in cash or by credit following your appointment. Shortcut does not take a commission on any tips.
Services cancelled within four hours of an appointment will incur a 50% cancellation fee. However, we give clients a 10-min grace period after booking to cancel without fees. We hate fees, but this is essential in order to compensate your Pro, who schedules their day around your appointment.
Footer Logo 79 Madison Ave, Fl. 6, New York, NY 10016
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